Billing + Time Analysis systems are defined here as software that enables lawyers in firms, or at clients, to better understand and predict or model legal costs and staffing needs for certain types of legal matter, as well improve matter management. In most cases some aspects of NLP and machine learning are used to achieve this.

The companies listed here are:

  • Apperio
  • Brightflag
  • DASH
  • Digitory Legal 
  • IBM Outside Counsel Insights (this company has other applications, see listing) 
  • Gravity Stack – Periscope (this company provides other services, see listing). 
  • Ping
  • SimpleLegal 
  • TIKIT (this company has other applications, see listing) 
  • Zero (this application also relates to email management, see listing)

Apperio

Core Product(s):  The Apperio Platform

Main Technology: N/A

Key Use Cases: Automated spend management and analytics

HQ: 235 High Holborn, London

Other Offices: N/A

Total Staff (approx.): 20

Year of Founding: 2015

Development Stage (e.g. Beta, fully operational): Fully operational

CEO (or equiv): Nicholas d’Adhemar

CTO (or equiv): Stephen Wilcock

Main external investors, if any: Nextlaw Labs, Notion Capital, Draper Esprit.

Target Market: General Counsel

Main Legal Jurisdictions in which you currently operate: UK & North America

Reference Clients: Deliveroo, Trainline, Just Eat, Monzo Bank

Pricing Model(s): NA

Software Configuration (e.g. cloud; on-site installation):    Cloud-based

Security Standards (e.g. ISO Cert, or other): ISO 27001 certified

Company Description:

Apperio’s secure, cloud-based analytics solution enables in-house legal departments to monitor all their legal fees, including work-in-progress, across all their law firms, in real-time. Apperio enables corporate legal departments to optimise their legal spend, make data driven decisions and drive efficiencies.

What is your core product’s key selling point?

The only solution of its kind on the market. Giving General Counsel’s real-time transparency over all their external legal spend and distinguishing between work that has been billed and unbilled WIP.

Main contact email: rebecca.tear@apperio.com

Twitter (or other social media): @ApperioLtd

Brightflag

Core Product(s):  E-Billing, Matter Management, Legal Spend Analytics

Main Technology: NLP, ML

Key Use Cases: E-billing, Matter Management, Legal Spend Analytics, Panel Reviews, Law firm Communication

HQ: Dublin

Other Offices: New York, Chicago, Sydney, London

Total Staff (approx.): 52

Year of Founding: 2014

Development Stage (e.g. Beta, fully operational): Fully operational

CEO (or equiv): Ian Nolan

COO (or equiv): Alex Kelly

CTO (or equiv): Ashley Hayes

VP Customer Success (or equiv): Peter Lyon

Main external investors, if any:  Frontline Ventures, 500 Startups, Tribal

Target Market: Corporate Legal Departments, General Counsel, Chief Legal Officers, Legal Operation Professionals

Main Legal Jurisdictions in which you currently operate: US, EMEA, APAC

Reference Clients: Uber, Rimini Street, Telstra

Pricing Model(s):  Annual Software as a Service Licence Fee

Software Configuration (e.g. cloud; on-site installation):  Cloud

Security Standards (e.g. ISO Cert, or other): ISO27001 Certified

Company Description:

Brightflag is an AI-Powered E-Billing, Matter Management and Analytics platform used by innovative corporate legal departments across the global to manage their legal spend. Our client’s are leveraging our AI machine learning to drive substantial savings on spend, automate the invoice review process and understand how law firms are resourcing their work. Brightflag is enabling corporate legal departments to gain real time visibility over spend and to report effectively and with confidence to finance.

What is your core product’s key selling point?

AI powered legal spend management driving a greater ROI for the legal department. Brightflag ML technology is reading and understanding legal spend data. This ML technology means in-house legal teams can drive substantial savings, automate large portions of workflow, and generate powerful data for resourcing decisions and reporting.

Main contact email: contact@brightflag.com

Twitter (or other social media): @Brightflaghq

https://www.linkedin.com/company/brightflag

DASH

Core Product(s):  The world’s first AI-powered legal dashboard, featuring technological interoperability and productivity management.

Main Technology: AI enabled.

Key Use Cases: Productivity management; research; organisation; project management.

HQ: Nashville, Tennessee, USA

Other Offices: N/A

Total Staff (approx.): 6

Year of Founding: 2017

Development Stage (e.g. Beta, fully operational): Beta

CEO (or equiv): Larry Bridgesmith, KD

CTO (or equiv): Adel ElMessiry, Ph.D

Main external investors, if any: NA

Target Market: The legal industry.

Main Legal Jurisdictions in which you currently operate: US, UK

Reference Clients: NA

Pricing Model(s): TBA

Software Configuration (e.g. cloud; on-site installation):  Cloud

Security Standards (e.g. ISO Cert, or other): SSL certification

Company Description:

DASH operates under two principles: technological interoperability and productivity management. We align lawyers, projects, and legal technologies by integrating the technologies underpinning a 21st-century legal practice. Our mission is to help legal departments achieve the highest calibre management of matters, thereby producing greater value for lawyers and clients alike.

Features include: monitoring financial and project matter performance, tracking tasks and resources, in-app messaging, and much more. Our predictive systems project financial margins and returns from legal services. DASH’s interoperability features provide real time data exchange and collaboration with modern legal technologies.

What is your core product’s key selling point?

DASH is a productivity management tool that is interoperable with existing legal technologies.

Main contact email: larry@legalalignment.com

Twitter (or other social media):

https://www.linkedin.com/company/dashforlaw/

Digitory Legal

Core Product(s): AI-enabled cost analytics and management platform

Main Technology: NLP/ML

Key Use Cases:

Legal billing data analytics; cost prediction; litigation budgeting; and legal project management.

HQ: 550 Montgomery Street, San Francisco, CA 94101

Other Offices: NA

Total Staff (approx.): 8

Year of Founding: 2016

Development Stage (e.g. Beta, fully operational): Fully operational in US; beta in UK.

CEO (or equiv): Catherine Krow

CTO (or equiv): Shawn Cunningham

Target Market:  Global 2000 corporations and the law firms that work with them.

Main Legal Jurisdictions in which you currently operate: US; UK

Reference Clients: Available upon request.

Pricing Model(s): SaaS subscription model

Software Configuration (e.g. cloud; on-site installation):  Cloud

Security Standards (e.g. ISO Cert, or other): On the path to ISO 27001 certification.

Company Description:

Law firms are facing increasing pressure from clients to forecast complex litigation costs accurately and remain accountable for fees.  Digitory Legal’s award-winning platform uses historical data and industry trends to price matters accurately, align resources, and manage budgets throughout a piece of litigation.

What is your core product’s key selling point?

We use AI-enabled data analytics to answer the question: what should this case cost and why?  No other platform does this.  As a result, our customers can cost out cases more accurately than has ever been done before and better than any of their competitors. Once the budget it set, we can help them stay on top of those costs when circumstances change.

Main contact email: support@digitorylegal.com

Twitter (or other social media):

@digitorylegal

@cmkrow

IBM

  • Sub-brand: IBM Watson Legal

Core Product(s):

  • Outside Counsel Insights (n.b. listed here under this product type).
  • Contracts Advisor
  • Intellectual Property Advisor
  • Cognitive Knowledge Management

Main Technology :

  • Proprietary machine learning, deep learning, natural language understanding, neural networks, predictive analytics, and integrated analytics.

Key Use Cases (e.g. doc review; risk assessment, research):

  • While Watson Legal offers defined products, noted above, we are capable of building custom solutions that address almost any legal use case. Rather than taking a technology first approach, we work with customers to wrap our technology around their business and practice needs.

HQ:

  • New York, NY

Other Offices:

  • N/A

Total Staff (approx.):

  • 70 for Watson Legal

Year of Founding:

  • The Watson Legal practice was founded in 2016

Development Stage (e.g. Beta, fully operational):

  • Fully operational

CEO (or equiv) :Brian Kuhn and Shawnna Hoffman lead the Watson Legal Practice

CTO (or equiv): N/A

Main external investors, if any: N/A

Target Market: General Counsel

Main : Legal Jurisdictions in which you currently operate:

  • U.S. and U.K.

Reference Clients:

  • Confidential/under NDA

Pricing Model(s):

  • Up front implementation and on-going monthly SaaS charge

Software Configuration (e.g. cloud; on-site installation):

  • Cloud

Security Standards (e.g. ISO Cert, or other):

  • Data Ownership – Your data is the foundation of your competitive advantage, which is why IBM will not share unique insights derived from your data without your agreement. You are also not required to relinquish rights to your data in order to have the benefits of Watson services.
  • Security and Encryption – IBM employs industry-leading security procedures to safeguard the data with which Watson interacts. This includes use of data encryption, access control methodologies, and proprietary consent management modules, which allow us to code or move data to restrict access to authorized users and to de-identify and use data in accordance with applicable permissions. All Watson Services are now officially ISO27001, ISO27017 and ISO27018 certified. PII can now be officially accepted in all deployment models (Standard, Premium and Dedicated) due to the ISO27108 certification. The only regulated PII Watson does not officially support is PHI (HIPAA) and PCI as these require their own certifications.
  • Transparency – IBM makes clear when and for what purposes your data is being applied in the solutions we develop and deploy. This may include the major sources of aggregated data and expertise that inform the insights of AI solutions we develop. Third-party or licensed data will be clearly identified. When you use Watson services to enhance your business processes, the unique insights you uncover are your competitive advantage.
  • Consent and Limited Use – IBM agreements are transparent. We will not use your data unless you consent to such use, and then we will limit that use to the specific uses clearly described in the agreement. In addition, IBM will not share unique insights derived from your data without your agreement. IBM will return or destroy client content at the request of a client or at the end of the cloud service term.

Company Description:

Watson legal is a strategy consulting practice within IBM that focuses on developing custom and customizable business-of-law AI solutions for internal law departments.

What is your core product’s key selling point?

  • Customization, so that the insights our solutions produce are hyper-contextualized to our customers’ businesses. We believe that the most useful and competitively valuable AI solutions are those that are built around customers’ needs and operationalize customers’ unique know-how.
  • Business value identification, allowing us to help our customers determine whether a good idea is a good use case. We have developed an objective, quantitative methodology for identifying, ranking, and scoping legal use cases.
  • Experience as the most deployed AI platform capability in the world across industries, allowing us to incorporate important, industry-agonistic lessons about the development and implementation of successful AI solutions in the legal industry.

Main contact email:

Gravity Stack

Core Product(s): Periscope

Main Technology: Automated Data Analytics

Key Use Cases: Automated eDiscovery document review oversight, spend management and data auditing

HQ: San Francisco

Other Offices: Chicago, London, New York, Pittsburgh, Washington DC

Total Staff (approx.): 30

Year of Founding: 2018

Development Stage (e.g. Beta, fully operational): Fully Operational

CEO (or equiv): Bryon Bratcher

CTO (or equiv): Grant Shoemaker

Main external investors, if any: Reed Smith LLP

Target Market: Corporations and Corporate Legal Departments, Legal Service Providers, Law Firms

Main Legal Jurisdictions in which you currently operate: US & UK

Reference Clients: Available upon request

Pricing Model(s): Available upon request

Software Configuration (e.g. cloud; on-site installation): Cloud and on-site installation

Security Standards (e.g. ISO Cert, or other): ISO 27001, ISO 9001, SOC 1 Type 2

Company Description:

Gravity Stack is a data company that combines technology, legal process and human expertise to deliver a collective intelligence in law.

Our multifaceted approach helps clients gather and apply data and intelligence to increase efficiency, attain more defensible positions and make data driven business decisions. Solutions are organically developed through working with real legal industry challenges and client input.

Gravity Stack has four main offerings:

Legal Technology and Systems Counselling – Gravity Stack works with in-house law departments and law firms to select, convert, design, and implement key legal technologies.

Managed Legal Technology Systems – Gravity Stack offers managed legal technology solutions for litigation, transactions, and regulatory/compliance matters.

Structured and Unstructured Data Solutions – Data integrations, analysis & reporting, legal text analysis, custom dashboard creation, and custom NLP/ML solutions and dialogue systems.

Technology Product Development and Deployment – Commercial products for Litigation, Transactions, Data Privacy and Legal Operations.

What is your core product’s key selling point?

eDiscovery projects can be complex, expensive and often involve disparate technology systems to manage effectively.

Periscope streamlines, and brings transparency to the e-discovery lifecycle. Periscope harvests and integrates data from Relativity and other key financial, data processing, and project management systems into a central dashboard.  Using actionable metrics, it can organize and present data on a matter-level, or on an enterprise-wide ‘big data’ scale using flexible, modular, charts and grids.  The platform allows clients to have real-time views of costs, productivity, and quality of document reviews.  It also facilitates matching the most effective reviewers for each particular project and provides customizable reports, big picture or granular – all tailored solutions to a client’s needs.

Ultimately improving efficiency and significantly lowering eDiscovery spend.

Main contact email: info@gravitystack.com

Twitter (or other social media):

Twitter: @gravitystacklaw

LinkedIn: https://www.linkedin.com/company/gravity-stack-law-llc/

Ping Inc.

Core Product(s): AI-Powered Timekeeping

Main Technology: Ping leverages the latest in machine learning advancements to categorize, narrate, and codify all of a lawyer’s billable work.

Key Use Cases: Ping automatically builds a timesheet for lawyers and analyzes billing data for firms.

HQ: San Francisco, California

Other Offices: Los Angeles, California

Total Staff (approx.): 10

Year of Founding: 2016

Development Stage (e.g. Beta, fully operational): Fully operational

CEO (or equiv): Ryan Alshak

CTO (or equiv): Matt Bordas

Main external investors, if any: First Round Capital, Initialized Capital, BoxGroup, Ulu Ventures, and Upfront Ventures

Target Market: Big Law

Main Legal Jurisdictions in which you currently operate: US and UK

Reference Clients: Available upon request

Pricing Model(s): Per user per year

Software Configuration (e.g. cloud; on-site installation): Windows native application and mobile applications with cloud back-end

Security Standards (e.g. ISO Cert, or other): On the path to ISO 27001 Certification

Company Description:

Awarded 2017’s LegalTech Startup of the Year by the American Bar Association, Ping is an enterprise SaaS company that leverages AI to automate timekeeping for lawyers and provide analytics on time and billing data for law firms.

What is your core product’s key selling point?

Cutting-edge AI: Ping’s AI learns the way each lawyer works and builds the entire timesheet for their review.

Beautifully designed: Designed to reduce the friction of timekeeping. Simplicity and ease of use are at Ping’s core

Better and Faster: Ping’s cloud based solution provides 10x the performance and can be deployed to firms overnight.

Main contact email: Info@timebyping.com

Twitter (or other social media): @timebyping

https://www.facebook.com/timebyping

https://www.linkedin.com/company/p.i.n.g./

SimpleLegal 

Core Product(s): SimpleLegal Platform, CounselGO

Main Technology: Legal Operations Management Software – consisting of financial management and e-billing, matter management, vendor management, knowledge management, reporting and analytics, as well as operations management and enforcement of business processes.

HQ: Mountain View, CA

Other Offices: Denver, CO; Boston, MA

Total Staff (approx.): 51-100

Year of Founding: 2013

Development Stage: Fully operational

CEO (or equiv): Nathan Wenzel

CTO (or equiv): Patrick Outericky

Main external investors, if any: NA

Target Market: General Counsel, CLO, Legal Operations, In-House Legal Teams, Finance

Main Legal Jurisdictions in which you currently operate: SimpleLegal currently provides services worldwide. We have users in North America, South America, Europe, Africa, Asia and Australia.

Reference Clients: Contact for more information.

Pricing Model(s):

SimpleLegal offers different annual plans to fit the needs of corporate legal departments of all sizes.

Software Configuration (e.g. cloud; on-site installation): Cloud

Security Standards (e.g. ISO Cert, or other):

Secure Socket Layer (SSL) connections using TLS 1.2 encryption to secure data transmissions

Infrastructure located on Amazon Web Services with data centers accredited under:

  • ISO 27001
  • SOC 1 and SOC 2/SSAE 16/ISAE 3402 (Previously SAS 70 Type II)
  • PCI Level 1 (for payments)
  • FISMA Moderate
  • Sarbanes-Oxley Compliance

Company Description:

SimpleLegal provides a modern legal operations platform that addresses the legal operations and business process challenges for corporate legal departments. More than just Enterprise Legal Management (ELM), our comprehensive legal operations management solution centralizes all legal matters, vendors, people, expenses, and data needed to make better decisions and more efficiently manage the entire legal department.

What is your core product’s key selling point?

Users love our intuitive and easy-to-use interface, especially compared to legacy providers. In addition to providing a world-class enterprise software platform, our customer experience is second to none. Our team provides guidance throughout implementation to address unique requirements, ensures customers find value and experience high user adoption, and support to clients and their law firms and vendors.

Main contact email: info@simplelegal.com

Twitter (or other social media): @simple_legal

Tikit

Core Product(s): Tikit Carpe Diem, Tikit Template Management System and Tikit eMarketing

Main Technology: NLP for Carpe Diem

Using sensing NLP algorithms to monitor user behaviour and suggest timekeeper efficiencies.

Some examples include: Repetitive of uses of same client-matter will suggest pinning to worklist; multiple uses of same form properties will suggest creation of Nickname templates; capture of free text and conversion to parsed and 100% validated time entry (i.e. speak / dictate a prefect time entry)

HQ:                  BT Faraday House, Knightrider Street, London,

Other Offices:            Toronto ON

Total Staff (approx.): 200

Year of Founding: 1994

Development Stage (e.g. Beta, fully operational):  Fully operational

CEO (or equiv): Simon Hill

CTO (or equiv): Mark Garnish

Main external investors, if any: N/A

Target Market: Main Legal Jurisdictions in which you currently operate:

Reference Clients: NA

Pricing Model(s):

Perpetual or subscription pricing for on premise or cloud offerings. Pricing varies by size off law firm

Software Configuration (e.g. cloud; on-site installation):    Carpe Diem is cloud and on prem. including web or native mobile; Tikit eMarketing and Tikit TMS are on prem.

Security Standards (e.g. ISO Cert, or other):  NA

Company Description:

Tikit is a leading provider of innovative and specialist technology to the Legal and Professional services sector with over 1,500 law firm clients globally and is part of BT Group. Tikit develops its own software including Carpe Diem, Template Management System (TMS) and eMarketing. This is complemented by long-standing partner relationships with other top best-of-breed providers to create innovative and complete solutions for its clients. This is matched with a commitment to and reputation for excellent customer service across consulting, implementation and support.

What is your core product’s key selling point?

Tikit Carpe Diem is an easy to use, intuitive web-based timekeeping system that incorporates all the elements of timekeeping into a single solution. And, with exceptional functionality and ease of use, timekeeping is made easy, billing becomes timely, cash flow is improved and time is never lost as a result of clever ‘best match’ technology.

Key selling points include:

  • UI/UX: Attorneys dislike time entry and often procrastinate in the entry of time. They will look for and accept the “magic pill” at any opportunity to relive the pain. Timekeeping developed with consumer level experience based on usability that attorneys are familiar with from their everyday apps is the force that is strong enough to swing the pendulum toward best-of-breed timekeeping solutions.
  • Delivered your way in the cloud, on premise or via firm mobile applications
  • Record time anywhere anytime – truly mobile time recording: The adaptability of Carpe Diem means you can capture and manage billable time across every platform consistently, whether your on a train, plane, in the office, online or offline.
  • Time finder technology: Users are not confronted with hundreds of possible missed-time entries, simply the ones that should be recorded. ‘Time finder’ also allows users to auto-populate timesheets based on their digital footprint, or to find missing time by responding to intelligent prompts.
  • Predictive assistance and glossary: Predictive assistance auto-completes forms with predictive searches, and provides in-line spell checks, so the process of entering information is quick, easy and smooth. The powerful best match technology embeds activity data directly within the timekeeping workflow, automatically populating timesheets so you don’t start with a blank page to laboriously fill in.
  • State of the art reporting: A powerful management console allows firms to effectively monitor and measure timekeeping performance and identify how much billable time is still available. Fully customisable metrics and dashboards supply actionable management information at the press of a button.
  • Fully compliant: Integrated e-billing and ethical wall validation improve compliance, reduce risk and improve cash flow. Finance teams can track and reduce the lag between activity, time-capture, billing and cash. This functionality also means firms can quickly generate real-time billing reports that give clients more confidence in the firm and enrich the client relationships.

Zero

Core Product(s):  Zero for mobile device, Zero Add-In for desktops

Main Technology: Advanced NLP, ML (supervised and unsupervised learning), Natural Language Generation

Key Use Cases: Automatic filing of emails into document management systems; automatic creation of time entries for billable work on mobile devices; AI-powered productivity tools for law firm email

HQ: Los Gatos, California

Other Offices: Australia, New York, Armenia

Total Staff (approx.): 25

Year of Founding: 2014

Development Stage (e.g. Beta, fully operational): Fully operational

CEO (or equiv): Alex Babin

CTO (or equiv): Gevorg Karapetyan

Main external investors, if any: NA

Target Market: Law firms

Main Legal Jurisdictions in which you currently operate: US, UK, APAC

Reference Clients: NA

Pricing Model(s): Per-attorney monthly licensing

Software Configuration (e.g. cloud; on-site installation):  On device – downloadable app and Outlook plugin

Security Standards (e.g. ISO Cert, or other): N/A – Zero operates completely within the firm’s security perimeter.

Company Description:

Zero has developed a suite of AI-powered products for both mobile devices and desktops that automates and streamline email-related processes in the daily work of attorneys.

Our corporate mission is to increase law firm revenues by using AI to eliminate administrative tasks and capture more billable time. Zero automatically files emails into document management systems from both mobile devices and the desktop, using AI to identify the correct filing destination.

It also tracks, and creates complete billing entries for (including a narrative) client email on mobile devices, recovering billable time that formerly was written off or reconstructed.  And it offers a unique set of email productivity tools that use AI to make email faster, more efficient and more user-friendly, including wrong recipient detection, sorting by importance, and more.

What is your core product’s key selling point?

It uses AI to increase firm revenues, and decrease attorney time spent on administrative tasks.

Main contact email: Ryan.steadman@zeroapp.ai


[ Further companies will be added to this category. ]