Avokaado Aims to Solve GenAI Black Box Problem

Contract intelligence platform Avokaado has launched Avo, an ‘AI playbook engine’ that uses agents to apply company rules to contracts. The Baltics company said that their approach solves the probability-based ‘black box problem’ of genAI.

As they explained: ‘Traditional rules-based automation delivers precision, but it doesn’t scale and demands heavy manual setup. AI, on the other hand, is powerful but fundamentally probabilistic – it can generate text, yet it can’t explain why or how it made a decision.

‘That’s the black box problem. Avo solves this problem by combining the speed of automation with verifiable governance, providing enterprises with a safe pathway to scale AI without losing control.’

Or to put it more succinctly: agents show what they’ve done, so if you have a playbook available and you apply agents to a task, you can clearly show how changes have been applied.

And so there is also some proprietary architecture that ‘turns each contract type – such as an NDA or MSA – into a governed AI agent in 24 hours’, they added.

Interestingly, they’ve developed a scorecard system ‘that shows what was done, why, and whether it met policy’, which is handy when it comes to the human reviewers’ turn to tidy up after the AI has had a go.

Mariana Hagström, CEO and co-founder of Avokaado, commented: ‘Legal teams don’t need faster text generators; they need systems they can trust. Without a fixed structure or stable context, verifying AI output often takes as long as – or longer than – creating the draft itself.

‘The real bottleneck isn’t generation; it’s validation. Avo closes this gap.’

The company, which works with law firms, corporations, and governments in the Baltics, Scandinavia, the UK, Poland, and Belgium, added that Avokaado’s technology combines ‘five layers of intelligence: deal context, document map, data model, decision rules, and dialogue strategy. Together, they ensure the AI understands what the contract is about, how it should behave, and when to escalate’.

Overall this looks to be a solid approach to the challenges of non-deterministic systems at work in the legal field. There may be wider applications for the scoreboard approach across other areas as well.

You can find more about Avokaado here.

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