Software Survival

Imagine the situation: a client calls you to ask about some information held in an old deal bible. You find it on the firm system and click to open – but it won’t open. Instead you get the message: ‘Error – this file type is no longer supported.’ You click again, same message. The client is waiting. And then you realise: you’re locked out of your own deal bibles because of outdated software…..oh no! …